Shipping Policy
Shipping and Delivery
At Jewelry Planet, we are committed to delivering your purchase with the utmost care and efficiency. Our shipping policy ensures that your order reaches you in a timely manner, no matter where you are.
Order Processing Time
- All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays.
Shipping Rates & Delivery Estimates
- Minimum delivery time: 3-5 working days.
- Shipping charges for your order will be calculated and displayed at checkout.
- We offer various shipping options, including standard and expedited shipping. Delivery estimates will vary depending on your location and the chosen shipping method.
Shipping Confirmation & Order Tracking
- You will receive a shipment confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24 hours.
International Shipping
- Jewelry Planet currently ships to multiple countries worldwide. International shipping rates and delivery times vary based on destination and customs regulations.
Customs, Duties, and Taxes
- Jewelry Planet is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
- Jewelry Planet is liable for any products damaged or lost during shipping. If you received your order damaged, Parcel opening video is mandatory. please contact the shipment carrier to file a claim.
- Please save all packaging materials and damaged goods before filing a claim.
For further inquiries or assistance, please contact our customer service team at neha@jewelryplanet.in.